Hp Driver Updates Windows 8.1
After the computer has been updated to Windows 8.1, download and install all important and critical updates For more information, see the HP support document, Updating Drivers and Software with Windows Update (Windows 8).
In a recent Windows Update (February 23, 2014) the BlueTooth Raelink Driver update for Windows 8.1 was included as part of a Windows 8.1 update package, the update never finished installing and prevented the rest of the updates from getting installed.
The fix had to include a System Restore, multiple reinstalling of the other updates and lost features of the PC, like the sound in the account picture.
If the System Restore would have failed, it also meant a regression to 8.0 and a loss of all files and software that was installed. This would have meant over 1000 in technical support and rebuying of all the software, since new policies do not allow for a replacement via disk like in the old days.
It took seven hours of work by two different maintenance teams (HP and Microsoft) to restore the computer.
The BlueTooth update was excluded from the update, it had to be done manually, since automatic updates (the recommended method) would not allow this exclusion.
As far as I know, nobody has taken responsibility for this damage and the responsible company was never notified.
So, I am taking the steps to notify the community of this possible problem to their PCs.
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Hp Drivers Windows 8.1 Pro
Find your serial number by locating the product label
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- 1. From your built-in keyboard, press and hold the Fn + Esc buttons at the same time.
- 2. An HP System Information pop-up box will appear on your screen with your serial number.
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- 1. From your keyboard, press and hold the Ctrl+Alt+S buttons at the same time.
- 2. An HP System Information pop-up box will appear on your screen with your serial number.
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The product information label contains your serial number and product number. For almost all HP products, the product information label can be found from one of the following locations :- A label attached to the product (usually on the underside)
- Laser etching on the surface of the product
- Inside the battery compartment
- A purchase invoice or receipt
- Product packaging or shipping box
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